Got a question? I'm Happy to help! Please read through the FAQ's below before contacting:
How does sizing work on KWD clothing items? Do you offer extended sizes?
Each piece of clothing has size chart listed under the item description. Sizes vary from piece to piece, so please be sure to follow the size charts listed with each item to make sure you get the best fit possible! I'll be offering clothing in sizes S-3X moving forward, if you have any questions or concerns about fit or size, please don't hesitate to drop me a message.
How do pre-orders work?
Particular items (where noted) are available for pre-order from time to time. Each pre-order item has a production schedule with an estimated time of arrival. As soon as these items are delivered to us, they're shipped out to pre-order customers first, before being offered on the site or released anywhere else. We run a tight ship, but sometimes mother nature and factory delays out of our control can hold up large shipments, so please understand while we offer an ETA, slight delays can happen from time to time.
What's your return policy?
All items are final sale, most items are made to order for you, or are made small batch. However, I want you to absolutely love your purchase-if you have ANY issues with your order or unhappy with an item for any reason, please contact me ASAP and we'll work it out!
When and how will my order ship and what's your shipping policy?
All orders are packed with care, shipped out via USPS 5-7 business days from date of purchase ( Monday through Friday-sometimes Saturdays during our busy Halloween season). A tracking number will be sent to you via email when your order is on the way! Please note, I cannot be held responsible for lost or stolen packages.
Can I order your fabrics?
I get this question often and greatly appreciate the interest in my textiles! Unfortunately, fabrics are not available for purchase. All fabrics are designed with a specific purpose in mind, exclusive to KWD items/clothing/products and are not available for purchase by the yard.
Where is your clothing made?
Our clothing, from fabric printing to cutting and sewing, is made by hand right here in the USA. I design each piece and textile in my home studio located in New York.
My size is sold out! Will it come back in stock? Can I request a custom size or item?
My novelty print fabrics are all limited edition, once we're out of fabric, it's gone for good and I'm hard at work designing the next collection. Please give us a follow on IG (@KitschyWitchDesigns) or FB for release dates and restock info. Custom items, styles or sizes are not available.
Can items be purchased wholesale?
Select items/limited quantities are indeed available for wholesale within the US, drop us a line and let's talk!
What is this witchery? Who steers this crazy broomstick?!
Hi! I'm Stephanie Buscema. I draw, paint, design, make all the things, fill and pack your orders and drink lots of coffee. I'm a full time painter and illustrator working on a variety of projects from illustrations, paintings, cover art to textile designs and licensed properties (you can check out my art site over at stephaniebuscema.com).
As a collector of vintage clothing and jewelry for as long as I can remember, I've always felt a strong pull to try and create more of my own items and designs inspired by the things I love to surround myself with. I decided it was time to put more of myself into Kitschy Witch, to invest time into what I'm really passionate about. My goal is to create and offer one of a kind unique boutique items, as well as collaborating/supporting other independent designers and makers along the way.
It's a huge thrill to be able to share this with you and I hope you'll like what KWD has to offer! xo